Return & Refund Policy
Thank you for shopping at VirginiaCare.shop, operated by Virginia Care.
We want you to be fully satisfied with your purchase. If you're not completely happy, here's how you can return your item:
To be eligible for a refund, the item must be returned within 30 calendar days from the date of purchase. The product must be returned in its original condition, unused and undamaged in any way.
Once we receive the returned item, our team will inspect it and process your refund. The refund will be issued to the original payment method used during checkout. For payments made by credit or debit card, please allow 5 to 10 business days for the refund to appear on your statement.
Please note:
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Return Period: You can return unused items within 14 days of receiving your order.
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Return Conditions: Items must be unopened, in their original packaging, and in resalable condition.
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Refunds: We offer full refunds on returned items once they are received and inspected.
Return Process
To initiate a return, please contact our customer service team at support@virginiacare.shop. We will guide you through the return process.